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Since 2008, improvement seen in insurers’ claims response times

MANAGED CARE July 2011. © MediMedia USA
News and Commentary

Since 2008, improvement seen in insurers’ claims response times

MANAGED CARE July 2011. ©MediMedia USA

Providers complain about any number of things that irk them about insurers and health plans, but one of the biggest is how long it takes for claims to be paid. But the National Insurer Report Card says Cigna and Humana have cut their median claim response time in half over the last four years. Median response time for commercial health insurers varied from 6 to 15 days, according to the report card.

The National Insurer Report Card, launched in 2008 by the American Medical Association, reviews claim payments, claim processing errors, and median remittance response times.

Days until claim is paid

Source: 2011 National Health Insurer Report Card. American Medical Association

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Private Health Insurance Exchanges Conference Washington, D.C. October 7–8, 2014
National Healthcare Facility Management Summit Palm Beach, FL October 16–17, 2014
National Healthcare CFO Summit Las Vegas, NV October 19–21, 2014
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Innovative Member Engagement Operations For Health Plans Las Vegas, NV October 20–21, 2014
4th Partnering With ACOs Summit Los Angeles, CA October 27–28, 2014
2014 Annual HEDIS® and Star Ratings Symposium Nashville, TN November 3–4, 2014
PCMH & Shared Savings ACO Leadership Summit Nashville, TN November 3–4, 2014
World Orphan Drug Congress Europe 2014 Brussels, Belgium November 12–14, 2014
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Healthcare Chief Medical Officer Forum Alexandria, VA November 13–14, 2014
Home Care Leadership Summit Atlanta, GA November 17–18, 2014