42% in California Have Gripes With Health Plans


More than four out of ten Californians with health insurance had problems with their health plans in the last year, according to a survey commissioned by Gov. Pete Wilson's task force on reforming managed care.

Researchers at the University of California at Berkeley and the Field Research Corp. surveyed 1,200 people, then extrapolated their results to project that 6.7 million residents of the state had some kind of beef with their plans. Since only 3 percent of those with private health insurance in California have fee-for-service coverage, the results pertain overwhelmingly to managed care plans.

Of these, 1.6 million experienced delays or denials in medical treatment, received inappropriate care or had trouble getting a referral to a specialist. Still, 76 percent of respondents said they were satisfied or very satisfied with their plans; 10 percent were dissatisfied or very dissatisfied. Members of group- and staff-model HMOs registered highest satisfaction levels, while members of IPA-model HMOs were least happy with their plans.

Career Opportunities

HAP, a subsidiary of Henry Ford Health System, is a nonprofit health plan providing coverage to individuals, companies and organizations. This executive develops strategies to meet membership and revenue targets through products, pricing, market segmentation and advertising.  Aligns business among Business Development, Commercial Sales, Medicare and Public Sector Programs and Product Development. Seeks to enhance and be responsible for business development and expansion through the development of an effective product portfolio, strong interpersonal relationships and service excellence.

Apply via email to jfedder1@hfhs.org or online at http://p.rfer.us/HENRYFORDlXqAJA

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