July 1999

Burgeoning legions of managed care detractors would love to see this practice spread, but it would take some high-maintenance gardening.

Frank Diamond

Now, online outlets are alternate retail sites. But if they can help physicians and plans solve medication compliance problems, they will be formidable.

E. Loren Buhle Jr., Ph.D.

The director of Kaiser Family Foundation's Changing Health Care Marketplace Project says physicians will soon call more of the shots.
A CHANGING INDUSTRY
The staff model used to define the HMO. Now it's almost gone. But wait — maybe it's not the model that died, but the usefulness of the classification.

Karen L. Trespacz

Editor's Memo

John A. Marcille

Managed Care Outlook