November 2003
Cover Story
When the approach in one town is major surgery and in another, it's watchful waiting, you know there's a problem.
Blue Cross and Blue Shield of Minnesota and American Healthways score a hat trick by improving outcomes and satisfaction while saving money.
Q&A
She's in the forefront of efforts to define the unique domain of doctors who become managers. One thing she knows for sure: Trustworthiness is everything.
Medical directors have been hard-pressed to come to a consensus on just how — or whether — this new wrinkle in the managed care business fits in.
Peer-Reviewed
What went wrong between Penn State and Geisinger, and what lessons should be learned?
Editor’s Memo
Legislation & Regulation
Health plans can expect to pay less in dues, but whether the new organization will have increased influence with legislators remains to be seen.
Ethics
A program to reduce medical errors promised providers that confidentiality would be protected. Then came a problem demanding immediate attention.
Compensation Monitor
The Formulary Files
Tomorrow’s Medicine
Treatments that interfere with protein synthesis at the cellular level will soon be debated in medical policy committee meetings.










