Managed Care Outlook

Benefits drive consumers when they pick plans


According to a National Research Corp. study, out-of-pocket expense is important to consumers when selecting a managed care plan — more important than physician office locations — but not so important as the benefits a plan offers. NRC received responses from 165,000 households.

When you selected one health plan over another, how important...

Markets where members place highest importance on benefits

  1. Charlotte, N.C.  94.7%
  2. Johnson City, Tenn.  94.6%
  3. Vallejo, Calif.  94.5%
  4. Nassau-Suffolk, N.Y.  94.5%
  5. Mobile, Ala.  94.4%
  6. Philadelphia  94.3%
  7. Birmingham, Ala.  94.2%
  8. New Haven-Bridgeport, Conn.  94.1%
  9. Akron, Ohio  94.0%
  10. Fort Worth  93.9%

Markets where members place highest importance on doctor participation

  1. Youngstown, Ohio  88.9%
  2. Bergen-Passaic, N.J.  88.2%
  3. Toledo, Ohio  87.6%
  4. Greenville, S.C.  86.3%
  5. Rochester, N.Y.  86.1%
  6. Wichita, Kan..  85.9%
  7. Providence, R.I.  85.3%
  8. Birmingham, Ala.  85.3%
  9. Cincinnati  85.2%
  10. Wilmington, Del.  85.1%

SOURCE: SATISFACTION REPORT CARD, NATIONAL RESEARCH CORP., LINCOLN, NEB., 1997

Now available

Precision medicine, big data, Alzheimer’s Disease, migraine, and RNA therapeutics.
Learnings from the April 2018 meeting.
Edited by Jill Condello, PhD, ICON Access, Commercialisation & Communications

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