The trend lines and bar charts are marching up. Investors are investing, insurers are extending coverage, health care systems are getting on board. But there are some skunks at the telehealth garden party: research suggesting quality and utilization problems and lingering uncertainty about reimbursement.
When it’s time for a session, your therapist’s face is on your phone or computer instead of in the room. Telemental health doesn’t mean the end of in-person sessions, but it’s increasingly part of the therapy mix.