MANAGED CARE March 1998. ©1998 Stezzi Communications
Search this site
NEWS AND COMMENTARY

Give them what they want

Nine in 10 executives participating in the KPMG survey on consumer influence agreed that health care organizations will develop new products and offer more choices in response to patient demand. Some innovative examples of how plans are responding to consumer preference:

SOURCE: NEW VOICES: CONSUMERISM IN HEALTH CARE, KPMG PEAT MARWICK, MONTVALE, N.J., 1998